Saturday’s tragic mass shooting in Allen, Texas highlights the critical importance of situational awareness. When public places become scenes of carnage, victims and witnesses are always caught off guard.  No one out for an afternoon of family shopping expects to be involved in a violent attack. Yet the ability to quickly identify and respond to unanticipated danger can mean the difference between life and death.  Some witnesses in the Texas shooting saw the gunman exit his vehicle with a gun, but many at the mall heard the gunfire before they saw anything.  

Survivors of mass shooting incidents often describe initially mistaking the sound of gunfire for fireworks or the backfire of an engine.  Our brains are wired to identify sounds in the context of the familiar.  This is called normalcy bias.  We naturally process events from the perspective of our personal experience, the “normal,” and rarely do we assume the least likely scenario. The sooner the danger is identified, however, the greater the chances for survival.  

So what can we do to combat normalcy bias? In the United States of 2023, we must all exhibit a healthy amount of situational awareness.  This is not to suggest that we stay away from public spaces or remove ourselves from daily living, rather we must be aware of our surroundings and use all five senses to identify a telling change in the environment. More simply put – be aware and don’t assume something out of the ordinary is normal. 

The tragic mass shooting at The Convent School in Nashville, TN on March 27, once again demonstrated the random and devastating nature of gun violence.  Three children and three adult staff members lost their lives inside of a school – a place where students, staff and their families should feel safe.  The school was connected to a house of worship, Covenant Presbyterian Church.  

So many of our clients, particularly in large urban centers such as New York City, are schools co-located inside of houses of worship.  These buildings are often large and historic, rarely new construction, with multiple entrances and exits.  While it is imperative, there is an inherent tension between physical security and the open, welcoming nature of a house of worship.  Building entrances and visitor management are critical in meeting both goals.  Even if entrance doors are locked, glass that is not reinforced can provide easy access to an intruder with a weapon.  Large street facing windows raise similar concerns.

The Nashville assailant shot out the glass entrance doors to the building causing them to shatter and allowing her to enter through the open hole.  We saw a similar mode of entry at Sandy Hook Elementary School in 2012, where a large window next to the entrance doors was shattered with a bullet allowing the assailant entry into the building.

Modern glass doors and large window panels are almost always made of tempered glass, meaning that when breached they break into small pebbles, protecting against sharp shards of glass.  Tempered glass however, makes entrance even easier for a determined shooter.

Ideally glass on entrance doors and perimeter walls should be bullet-resistant: laminated glass, treated with a polycarbonate shield, or at the very least heavy duty blast-resistant film.  Bullet resistant laminated glass (and there are many brands on the market some of which are made specifically for schools) will hold together when shattered. This glass is the most visually appealing (it looks like ordinary glass) and can usually fit into existing window and door frames.  

Laminated glass consists of multiple layers of glass held in place by polymer interlayers which keep the glass bonded even when breached.  Although laminated glass, depending on the specifications, may allow a bullet to pass through it, it will not shatter or come away thus allowing time for a school to activate its crisis response protocol and to summon first responders.  We have seen grades of laminated glass that will keep an intruder at bay for between 6 and 12 minutes.  As the average police response time is approximately 5 minutes, reinforcement at this level can save lives. 

On April 4th, more than 50 school districts across New York were targeted by mass “swatting” threats.  The April 4th incidents came less than a week after 36 New York schools received similar false threats.  These incidents arose in the immediate aftermath of the March 27th shooting at The Convent School in Nashville, TN which killed three adults and three 9-year-old students. 

“Swatting” refers to the act of making a false or “prank” call to emergency services with the goal of calling a large number of police officers to a specific location, such as a school. Typically, the swift response comes from a police tactical or SWAT team.  These incidents put students, staff and first responders in both physical and mental peril as lockdowns cause panic for many who experience the terrifying incidents.  Further, according to school officials, these calls and subsequent emergency response have caused lost learning time as well as lower rates of attendance.

Swatting incidents are not only occurring in New York, but across the country. The National Association of School Resource Officers reports that at least 40 states have experienced swatting incidents since the start of the school year.

Federal LawMakers have suggested additional funding for the FBI to assess, track and report these criminal incidents as attacks have become more sophisticated with callers using sound effects and technology to disguise their identity.  Currently, swatting calls are classified as misdemeanor crimes, however, several states are considering increasing the penalty for the dangerous acts.

Every call that is received by emergency services is treated as an active threat.  We advise our clients to activate their crisis response protocol in any situation where there is a potential threat.  Although these calls take a physical and emotional toll on first responders, they are prepared and trained to quickly assess the threat and mitigate the danger to students and staff inside the school. 

A false ballistic missile warning sent in Hawaii on Saturday terrified thousands and magnified how few people were prepared to respond.  Many residents reported being shocked hearing a real alert.  Most people had no idea where to go or what to do and were left only to panic.

The incident serves as an important reminder to make sure you have an emergency plan.  

The thought of a missile attack is terrifying with or without an emergency plan in place, but a plan gives concrete steps to follow in the event of a crisis.  Adults and children alike feel more secure and can handle the ensuing panic when they have already contemplated what to do in an emergency.

Do you know what you would you do in a natural disaster, terrorist attack or other major emergency in your city?  Given recent natural disasters, and our changing world climate, emergency preparedness is key.  

It has been proven that imagining and practicing stressful situations can give you the mental confidence to respond and survive.  A few simple steps, such as packing a Go Bag and planning where you will go and how you will communicate, will give your school, business or family the tools you need to stay safe.

Learn more about emergency planning HERE

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Quick thinking on behalf of elementary school administrators saved the lives of countless children at a Northern California elementary school on Tuesday.  After a bloody rampage through Rancho Tehama where he killed four people, the gunman attacked the local elementary school.

Local officials report that after he killed four people at several sites the gunman tried to get into the Rancho Tehama Elementary School.  He had a semi-automatic rifle and two handguns in his possession.

 The AP reported that workers heard shots being fired and immediately initiated a lockdown that saved lives.

School officials say that the gunman crashed his vehicle through the school’s locked gate and fired dozens of shots on the campus — he shot out windows and through walls.

Jeanine Quist, an administrative assistant with the Corning Union Elementary School District, says no one was killed at the Rancho Tehama Elementary School Monday morning but a “number” of students were shot and wounded.

Tehama County Assistant Sheriff Phil Johnston stated that it was “monumental” that school workers took the action they did and that it resulted in saving the lives of countless children.

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On September 13th, 2017 one student died and three others were injured in a shooting at Freeman High School near Spokane, WA.   The day before the shooting, students and staff had practiced a lockdown drill.

The Spokane sheriff says the shooter, a high school student, was stopped by a school employee who prevented an even greater tragedy.  The Associated Press reports that this school employee was a custodian.

It now appears that the shooter, identified as Caleb Sharpe, had posted videos to YouTube where he shot toy guns and pretended to shoot a friend, reports CBS News’ Mireya Villarreal.

The Spokesman-Review reports that the suspect rode the school bus Wednesday morning.  Authorities report that he had both a pistol and rifle with him in a duffle bag.

15-year old sophomore student Michael Harper told the Associated Press that Sharpe was obsessed with past school shootings and had brought notes to school saying he might be jailed or killed and that some students had alerted counsellors.

On April 10, 2017, a murder-suicide inside a San Bernardino Elementary School classroom tragically led to the death of an eight year old boy and his teacher, according to San Bernardino Police.  The shooter, 53-year old Cedric Anderson, was the husband of Karen Smith, his intended victim.  Police say they were recently estranged.  

According to witnesses, Anderson entered the classroom where Smith taught 15 special needs students from first through fourth grade, pulled out a firearm and shot Smith before turning the gun on himself.  Eight year old Jonathan Martinez and another nine year old boy were standing behind Smith and were also shot.  Martinez died of his injuries and the other child is hospitalized in stable condition.  

Anderson was known to school staff.  In fact, police chief Jarrod Burguan explained that, “ he entered the office and he had simply said that he was there to drop something off for his wife.”  

The approximately 500 students of North Park Elementary were evacuated to Cajon High School.  Many of the parents speaking to news outlets stated that they heard of the shooting via the news media and rushed to the scene.  Other anguished parents gathered outside the high school waiting for news of their children.  

One parent asked why he was not sent a text message or given any information.  Another parent stated that she received a robo-call from the school about an emergency after the story broke over the news.  She said that there was no answer when she called the school.

This incident serves as an important reminder that schools must be prepared for any crisis situation.  So often emphasis is placed on the violent stranger but tragically, violence can also strike from within the school community.  Images of parents desperate for news of their children also underscores the need for schools to have a comprehensive crisis communication plan in place and be prepared to rapidly put the plan into action.

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On March 30, Greenwich High School in Greenwich, CT went into lockdown for several hours after the discovery of a specific threat scrawled on a restroom wall.  

When the lockdown was initiated, students reported initial panic in the hallways, with people screaming and running in different directions.  Students quickly sheltered in classrooms and other safe areas as authorities conducted an investigation.  Though thankfully only a threat, this incident serves as a reminder that every school must have in place a well planned and practiced crisis response protocol.

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